Tel. 01473 261780

Sales Support & Customer Service

Here at Seven Refrigeration, we believe that customer care is paramount through every step of the hire process to ensure you receive the best service possible.

We pride ourselves on offering complete management of your cold storage requirement, from;

Our sales team will discuss your requirements and confirm everything in writing.
Our experienced staff will visit your site to check access, position of the unit and to discuss any electrical requirements. This is at no cost or commitment to yourselves.
Delivery will be carried out by our haulage division. Our experienced team ensure the units are positioned in the optimum location, at a convenient time in order to minimise disruption.
All of our units are installed and commissioned by our own fleet of engineers. When commissioning the unit they will show you how it operates and safety instructions will also be explained to you.

Ongoing customer care support is provided by Seven Refrigeration’s own engineers and hand picked subcontractors.Our team of mobile qualified engineers covers the whole of the UK. All breakdowns/callouts are managed through our call centre, which is manned 24/7.

 

Customer support is provided by the Seven Refrigeration team to ensure your complete satisfaction with the product, and to ensure continuous effective use throughout the hire period.

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