Tel. 01473 261780

Sales Support & Customer Service

Customer care is paramount through every step of the hire process to ensure that you receive the best service for your requirement.

We pride ourselves in offering complete management of your cold storage requirement from;

Customer support is provided by the Seven Refrigeration team to ensure your complete satisfaction with the product and to ensure continuous effective use throughout the hire period.

Our sales team will discuss your requirements and confirm all in writing.
Our experienced staff will visit your site to check access, position of the unit; discuss electrical requirements, all this at no cost or commitment to yourselves.
Will be carried out by our haulage division. Our experienced team will ensure the units are positioned in the optimum location at a convenient time to suit your operation in order to minimise disruption.
All our units are installed and commissioned by our own fleet of engineers. When commissioning the fridge they will show you how the unit operates and safety instructions will be explained to you.
Ongoing customer care support is provided by Seven Refrigeration’s own engineers and hand picked subcontractors.

Our team of mobile qualified engineers covers the whole of the UK, all breakdowns/callouts are managed through our call centre manned 24/7.

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